Privacy policy

Effective Date: 2024/05/30

This Privacy Policy describes how Kewevia (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from www.kewevia.com(the “Site”).

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. 

a. Personal Identification Information

When you make a purchase or attempt to make a purchase, we may collect:

  • Your name
  • Billing address
  • Shipping address
  • Payment information (including credit card numbers)
  • Email address
  • Phone number

b. Automatically Collected Information

As you navigate through the Site, we may also collect information about your browsing behavior, including:

  • IP address
  • Browser type and version
  • Time zone settings
  • Device information (mobile or desktop)
  • Referring website links

This information is collected via cookies and other tracking technologies.

c. Voluntary Information

You may also provide additional information, such as your preferences for marketing communications or any feedback you share with us through customer service channels or reviews.

2. How We Use Your Information

The information we collect from you is used for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, payments, and returns.
  • Customer Service: To provide support for issues related to your order, account, or other inquiries.
  • Improvement: To improve and personalize the Site and your shopping experience based on your interactions.
  • Marketing Communications: To send you marketing materials, promotional emails, and newsletters (with your consent).
  • Fraud Prevention: To prevent fraudulent transactions and secure the integrity of the Site.

3. Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers that help us run our business (e.g., payment processors, shipping companies,email marketing platforms).
  • Compliance with Laws: We may disclose your personal information if required by law or if we believe such action is necessary to comply with a legal obligation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Types of cookies used:

  • Functional cookies

  • Performance cookies

  • Advertising cookies (if applicable)

You can manage cookie preferences through your browser settings.

5. Your Rights

You have the following rights with respect to your personal data:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You may request corrections or updates to your personal information.
  • Deletion: You can request that we delete your personal information unless we are legally obligated to retain it.
  • Objection: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

To exercise these rights, contact us at: Support@kewevia.com

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

7. Security

We take reasonable precautions to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons. We recommend reviewing this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or want to make a complaint, please contact us at:

Kewevia
Support@kewevia.com